Return and refund guarantee
Return Policy
We are committed to providing quality products and ensuring your satisfaction. If you are not entirely happy with your purchase, you may return the product within 30 days of receipt for a refund or exchange.
Return Conditions:
- The product must be returned in its original, unopened, and unused condition.
- The return must be made before the end of the 30-day period from the date of receipt of your order.
- Please include the receipt or proof of purchase with your return.
Return Procedure:
- Contact our customer service at thounearu@gmail.com to obtain a return number and instructions.
- Carefully package the product to prevent damage during transit.
- Send the product to the address provided by our customer service.
Return shipping costs are the responsibility of the customer, unless the product is defective or an error occurred during shipping. Once the returned product is received and inspected, we will process the refund or exchange as per your preference.
If you have any questions or need further assistance regarding the return, please do not hesitate to contact us.